Shipping policy

Thank you for choosing Whitaker & Co. We aim to deliver your caps promptly and carefully. Below you’ll find details about processing, shipping, and tracking your order.

Processing and Delivery Times

Processing: Orders are processed within 1–2 business days after payment confirmation.

Delivery: After dispatch, estimated delivery is 6–10 business days.

Weekends and public holidays are excluded. Delivery times are estimates and may vary by destination, customs processing, or carrier delays.

Shipping Charges

Shipping depends on how many caps you add to your cart and your delivery destination. The more caps you choose, the lower the shipping cost per cap, although the total shipping charge may increase.

Your total shipping charge is displayed at checkout before you pay. Shipping charges apply to free clearance caps unless otherwise stated.

Order Tracking

Once your order has been dispatched, you’ll receive an email containing your tracking link. Use it to follow your package’s progress through delivery.

Shipping Address

Please check that your shipping address is complete and correct before placing your order.

If you notice an error, contact us immediately at contact@whitakerhatters.com. We cannot guarantee address changes after an order has been processed or dispatched.

Delayed or Missing Orders

If your order has not arrived within 10 business days after dispatch, please contact us with your order number. We will help investigate the delivery and arrange an appropriate resolution.

Customs and Import Charges

International orders may be subject to customs duties or import taxes. Any charges collected by us will be displayed at checkout. Additional charges not collected at checkout may be payable to the relevant authority or carrier.

Contact Us

For shipping questions or assistance, email support@whitakerhatters.com